Privacy Policy

Covrly LLC (“Covrly”, “we”, “us”) is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights.

We believe privacy policies should be written in plain language, not buried in legalese. If you have any questions after reading this, we’re happy to clarify.

We collect the following types of information:

• Information you provide directly — your name, email address, and company name when you sign up or contact us.
• Usage data — information automatically collected when you visit our site, including page views, browser type, and device information via cookies and analytics tools.
• Payment and billing data — bank account details for ACH payments, billing addresses, and transaction history necessary to process payments and provide our package protection services. Payment data is collected and processed by our third-party payment processor.

We use your information to:

• Provide and improve our package protection services
• Communicate with you about your account and our services
• Send product updates and announcements (you can opt out at any time)
• Analyze site usage to improve your experience
• Comply with legal obligations

We use a trusted third-party payment processor to handle ACH payments. When you provide payment information, it is transmitted directly to our processor using industry-standard encryption. We do not store your full bank account details on our servers.

Our payment processor’s collection and use of your data is governed by their own privacy policy. We encourage you to review it.

Your data is used solely to provide our services. We do not share your information with advertisers or data brokers. Your trust is the foundation of our business, and we treat your data with the respect it deserves.

We may share your data only in the following circumstances:

• Service providers — third parties who help us operate our business (such as payment processors, hosting providers, and analytics services), all bound by strict confidentiality agreements.
• Legal requirements — when required by law, regulation, or legal process, or to protect our rights, property, or safety.

We implement industry-standard security measures to protect your data, including encryption in transit and at rest. While no system is 100% secure, we take reasonable precautions to safeguard your information and continuously monitor for vulnerabilities.

We retain your personal data only for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

• Account data — retained while your account is active and for 30 days after deletion request.
• Transaction records — retained for 7 years to comply with financial regulations and tax obligations.
• Usage data — retained in anonymized/aggregated form for analytics purposes.

Depending on your location, you may have rights under the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), or other applicable privacy laws. These include the right to:

• Know what personal data we collect and how we use it
• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Request a portable copy of your data
• Opt out of the sale of personal information (note: we do not sell your data)

To exercise any of these rights, contact us at privacy@covrly.co.

We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our site.

We may update this policy from time to time. We will notify you of material changes via email or a prominent notice on our site. We encourage you to review this policy periodically.

Questions about this privacy policy or want to exercise your data rights? Contact us:

Covrly LLC
131 Continental Drive, Suite 301
Newark, DE 19713
Email: privacy@covrly.co

We will respond to all privacy-related requests within 30 days.