More revenue every
checkout.

Customer post-purchase orchestration that lifts checkout conversion up to 5–7%*. Five-minute install. Median claims resolved in under 48 hours.

+5–7% checkout lift·<48h claim resolution·500+ merchants
Covrly
Thousands of orders protected daily.

Lost packages cost more than refunds.

One missing order triggers a ticket, a refund, a bad review, and a customer who never reorders. Most merchants eat the cost — and the brand damage.

OrderSupport ticketCarrier dispute$25–$45 costRefund requestLost SKUBrand damageBad reviewChargebackCustomer lost
Volume
1.7B+
Packages lost or damaged each year in US ecommerce.
In-house cost
$25–45
Per claim — labor, refund, and replacement shipping.
Retention
65%
Won't reorder after one bad delivery experience.
The platform

Three signals.
One platform.

Protection at checkout. Tracking between. Resolution if it goes sideways. covrly handles the post-purchase moments that decide whether a customer comes back.

01Protect

Shipping protection that earns its keep at checkout.

Optional delivery protection attached to every cart. Customers feel safer, conversion lifts, and you stop eating the cost of failed deliveries.

  • +5–7% checkout conversion* · the confidence signal that pushes hesitant carts through.
  • Post-purchase orchestration, professionally handled · a dedicated reimbursement program, available in all 50 states.
  • You earn a margin on every order · zero cost of goods, fully transparent split.
Learn more
My Bag
You've earned Free Shipping
Drop-Cut: LUX in Black
Size: L
Remove
$28
Subtotal$28.00
ShippingFree (US)
Checkout +
$2.75
Coverage if your package is damaged, stolen, or lost in transit.
02Track

The post-purchase window, live for both sides.

Branded tracking that keeps customers in the loop and your support team out of the WISMO tickets. Real-time status, real-time exceptions, real-time replies.

  • Branded tracking pages · your brand, your tone, your upsells. Not the carrier's UI.
  • Carrier exceptions caught early · we flag stuck packages before customers email support.
  • Lower WISMO volume · roughly half the "where is my order" tickets go away.
Learn more
Order #DB-22091
In transit
Order placed
Mon · 9:14 AM
Packed & shipped
Mon · 4:02 PM
Out for delivery
Wed · 11:48 AM
Delivered
ETA today
03Resolve

When a package fails, covrly handles it.

Lost, damaged, or marked-delivered-never-arrived — claims route through covrly instead of your support team. Most claims approved and resolved in as little as 48 hours.

  • <48h median resolution · refund, replacement, or store credit, customer's choice.
  • Zero touch from your team · the customer talks to us; you keep the relationship.
  • Fewer chargebacks, fewer one-star reviews · the failure mode that costs the most.
Learn more
Resolution center
Live
Resolved
Lost package
Order DB-22091 · refund issued
8h 14m
Resolved
Damaged on arrival
Order DB-22104 · replacement shipped
16h 22m
Processing
Marked delivered, never arrived
Order DB-22118 · porch piracy review
2h 03m
Received
Carrier non-delivery
Order DB-22122 · awaiting carrier
31m
<48hmedian time to resolution
across 500+ merchants
covrly in numbers

The post-purchase line finally pays for itself.

covrly turns the moments after checkout into measurable revenue, faster resolution, and a cleaner support queue — not another vendor invoice.

Checkout lift
+5–7%
Average checkout conversion lift* across covrly merchants — the trust signal that pushes hesitant carts through.
Time to resolve
<48h
Median claim resolution for lost, damaged, and marked-delivered-never-arrived — your team stays out of it.
New margin
$150k+
Bottom-line margin per $10M in GMV* — about $120k in new revenue plus ~$30k in costs you stop eating.
Calculator

See what covrly earns you.

Every $10M in GMV becomes about $150k in bottom-line margin* — new revenue plus the costs covrly takes off your plate. Plug in your annual revenue to see the upside.

Your annual revenue
$Enter your annual gross merchandise value as a positive number. Values outside $1,000,000 to $500,000,000 are clamped to the slider range.
Bottom-line margin with covrly
$375,000

≈$120k in new protection revenue + ~$30k in support, chargeback & reshipment costs covrly removes, per $10M in GMV — paid out monthly, recovered all year.

Trusted infrastructure
SOC 2 Type IIPCI DSS compliantGDPR + CCPA aligned<48h median resolution500+ brands on almost every platform
Ready when you are

Let's protect every checkout.

Five-minute setup. No long-term commitments. No dev work. Merchants add about $150k in bottom-line margin* per $10M in GMV.